TJ Home Care, operated by Sunshine Enterprises, respects
the privacy of its customers, service professionals and
website visitors. We are committed to protecting personal
information collected through our website and service
operations.
1. Information We Collect
We may collect the following information:
- Name, mobile number, email address and residential address.
- Location and service requirements.
- Patient care, baby care and home nursing requirements.
- Health and nutrition information voluntarily provided for consultations.
- Appointment and booking details.
- Professional qualifications, experience and identification information of service providers.
- Payment transaction references and billing details.
- Website usage information and cookies.
2. Purpose of Information Collection
We use collected information to:
- Process customer enquiries and bookings.
- Connect customers with suitable service professionals.
- Arrange home care services and online consultations.
- Coordinate interviews, appointments and service delivery.
- Process payments and generate invoices.
- Provide customer support.
- Improve our services.
- Comply with applicable legal obligations.
3. Sharing of Information
Relevant personal information may be shared with assigned
caregivers, nurses, physiotherapists, dieticians,
psychologists, service coordinators and authorised
technology partners when necessary to provide requested
services.
We do not sell personal information to third-party
advertisers.
4. Health Information
Health-related information will be handled with
appropriate confidentiality and access controls.
We will obtain consent or rely on another lawful basis
where required for processing and sharing sensitive
information.
5. Payment Security
Online payments may be processed through Razorpay or
other authorised payment gateway providers.
TJ Home Care does not intentionally store complete
debit card details, credit card numbers, CVV numbers
or banking passwords.
6. Data Security
We implement reasonable security measures to protect
information from unauthorised access, misuse or
disclosure.
7. Data Retention and User Rights
Information is retained only as long as necessary for
service delivery, business requirements and applicable
legal obligations.
Users may request correction, access, withdrawal of
consent or deletion of personal information, subject
to applicable law.
8. Cookies
Our website may use cookies and similar technologies
to improve functionality and understand website usage.
Consent will be obtained where required.
9. Changes to Privacy Policy
We may update this policy periodically. Any changes
will be published on this website.